Last Updated: January 2026

Bongo7 Privacy Policy – Our Commitment to Protecting Your Data

Bongo7 takes your personal data seriously. Find out exactly what information we collect, why we collect it, and how it's kept safe — all explained clearly, right here.

How Do We Protect Your Privacy?

Get a quick overview of the six core pillars of bongo7's Privacy Policy.

01
Minimal Data Collection

Bongo7 only collects information that is genuinely necessary to provide its services. No unnecessary personal data is requested.

02
Encryption Protection

All your data is protected with 256-bit SSL encryption — both in transit and at rest.

03
Never Sold to Third Parties

Bongo7 never sells your personal data or shares it with third parties for marketing purposes. This commitment is absolute and will not change.

04
Internal Access Controls

Even bongo7 staff cannot view your information without a legitimate reason. Only authorised personnel are permitted to access data, and only for specific purposes.

05
Right to Rectification

You have the full right to request corrections if any information we hold about you is inaccurate. Simply contact support and it will be updated promptly.

06
Regular Security Audits

External security experts regularly audit bongo7's systems to ensure data protection standards remain consistently high.

Your Privacy Is Our Responsibility

By opening an account and using bongo7's services, you are considered to have read and accepted this Privacy Policy. If you have any questions, contact us at support@bongo7.click.

What Information Do We Collect?

bongo7 Some personal information is collected in order to provide our services. This data comes from three main sources: information you provide directly, data collected automatically while you use the service, and information gathered during identity verification (KYC).

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID number KYC Verification
Contact Information Mobile number, email address Account Management
Financial Information Mobile banking number, transaction history Payment Processing
Usage Data Betting history, login times, click patterns Service Improvement
Device Information IP address, browser type, operating system Security
Cookie Information Session cookies, preference cookies Experience Improvement
  • Unnecessary sensitive information — such as religion, political views, or ethnicity — is never collected.
  • Full credit or debit card numbers are never stored.
  • Only the minimum documents necessary are requested for KYC verification.

How Is Your Collected Data Used?

bongo7 Your data is used only for specific, legitimate purposes. It is never used beyond its original intent.

  • Account Management: To create, manage, and secure your account.
  • Payment Processing: To process deposits and withdrawals securely and to prevent fraud.
  • Service Improvement: To analyse usage patterns and deliver a better experience.
  • Contact: To send important updates, security alerts, and provide support.
  • Legal Compliance: To comply with licence conditions and applicable laws.
  • Responsible Gaming: To monitor user betting patterns and provide assistance when needed.

Promotional messages are sent only with your consent. You may opt out of marketing communications at any time.

How long is data retained?

bongo7 Your data is retained only for as long as necessary. Data associated with active accounts is kept while the account remains open. After closure, certain data may be retained for a defined period to meet licence conditions and legal obligations.

Transaction Records
5 Years
From the date of account closure, for legal reasons
KYC Documents
5 Years
As directed by the licensing regulatory authority
Support Conversations
2 years
For Quality Assurance & Dispute Resolution
Login & Activity Logs
1 Year
For security monitoring purposes

When May Your Data Be Shared with Third Parties?

bongo7 bongo7 never sells your data or shares it with third parties for advertising purposes. However, limited information may be shared with trusted partners where necessary to deliver our services.

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information required to complete a transaction.
  • Identity Verifier: Authorised third-party verification providers receive limited identity data solely for KYC purposes.
  • Law Enforcement: Disclosing data in response to a court order or valid legal request is a legal obligation.
  • Technology Service Provider: Cloud hosting and cybersecurity providers may be granted limited access as required to deliver their services.

All Third-Party Partners bongo7- is contractually obligated to adhere to equivalent privacy standards. Their use of data is restricted through formal agreements.

Cookie Policy

bongo7-'s website uses cookies. Cookies are small text files stored in your browser that help improve the website's functionality and your browsing experience.

Essential
Essential Cookies

For login sessions, security tokens, and core platform functionality. The site cannot operate without these cookies, so they cannot be disabled.

Optional
Preference Cookies

Used to remember your language preference, display settings, and personalisation choices. These can be disabled from your browser settings.

Analytics
Analytics Cookies

Helps identify which pages are most used and where issues occur. Data is collected anonymously.

Security
Security Cookies

Used to detect fraudulent logins and suspicious activity. Actively works to keep users protected.

Cookies can be disabled in your browser settings. However, disabling essential cookies may prevent some features of the site from functioning properly.

Your Rights Regarding Your Data

bongo7As a user of -, you have several important rights over your own data.

Right to Access

You can request to know what information bongo7 holds about you. A response is typically provided within 30 days.

Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction. Contact support and it will be updated promptly.

Right to Erasure

After account closure, you may request deletion of any data we are not legally required to retain.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You may request a copy of the data we hold about you in a portable format.

Right to Object

If you object to your data being used for specific purposes — particularly marketing communications — you can let us know.

To Exercise Your Rights

To exercise any of the above rights, email support@bongo7.click or reach us via live chat. Most requests are handled within 30 days.

Protection of Minors

bongo7 bongo7 does not knowingly collect data from or provide services to anyone under the age of 18. Age is verified at registration, and where there is any doubt, further verification is carried out through KYC.

If a parent or guardian discovers that their underage child bongo7has opened an account on bongo7, please contact support@bongo7.click immediately. We will take prompt action and delete all data associated with that account.

Protecting minors is our highest priority. If an underage account is detected, it will be closed immediately and the relevant authorities may be notified.

Technical Measures for Data Protection

bongo7 Industry-standard technology is used to protect your data. Security isn't a single measure — it's a combination of multiple layers working together.

256-bit SSL

Military-grade encryption on all data transfers

Two-Factor Authentication

Option to enable an additional verification layer at login

Automated Monitoring

Suspicious activity is detected in real time

Secure Servers

Data stored in secure data centres

Access Controls

Staff data access is restricted based on role

Security Audit

Regular reviews by independent external experts

However, no system on the internet is 100% secure. If a data breach is suspected, bongo7 Affected users will be notified promptly and the necessary steps will be taken.

Changes to the Privacy Policy

bongo7 This privacy policy may be updated from time to time. For significant changes, users will be notified in advance by email or via an on-platform notification. The date of the latest update will always be displayed at the top of the page.

Continuing to use the service after a new policy is published constitutes acceptance of the updated terms. If any changes are not acceptable to you, please speak with support before closing your account.

Privacy-Related Contact

For any questions, requests, or complaints regarding the Privacy Policy, please reach us through the following bongo7Contact -.

Email
support@bongo7.click
Typically responded to within 24 hours
Live Chat
Available 24/7
Instant Support in Bengali

Bongo7's Privacy Policy – Why It Matters

Before sharing information anywhere online, one question always comes to mind — how safe will this data actually be? bongo7At bongo7, answering this question is something we take very seriously. A privacy policy isn't just a legal document — it's the foundation of our relationship with our users.

With mobile banking so widely used across Bangladesh, people are comfortable with digital payments — but concerns about data privacy are equally common. bongo7To register at bongo7, you are required to provide your mobile number, name, and certain financial details. This information is used solely for the purpose of delivering our services — nothing else.

KYC identity verification may seem like a hassle, but it's actually there to protect you. If someone tries to open an account using your mobile number, KYC will block the attempt. bongo7At bongo7, KYC documents are stored encrypted on secure servers and can only be accessed by authorised personnel for specific, legitimate reasons.

The protection of payment information deserves special attention. bongo7While your bKash or Nagad number may be saved on -, all payment processing is handled through the payment gateway. We will never ask for your PIN or OTP — if anyone claims to be from bongo7 and asks for your PIN, it is a scam.

Cookies are a topic that leaves many users confused. bongo7Cookies used on - are primarily for site functionality. Remembering your login session, saving language preferences, and security verification are all functions that rely on cookies. Analytics cookies help us understand which features are used most and where users run into difficulties — this information helps us improve the service, and is always collected as anonymous data.

A common question we receive is — bongo7 Can bongo7 see my betting history? Yes — and it's important that you know this. That data is used to support responsible gaming. If a user's betting patterns show signs of harmful behaviour, the support team may reach out to offer assistance. This monitoring is about protection, not control.

Being transparent about the risk of data breaches is equally important. Any system on the internet carries some level of risk. bongo7 bongo7 conducts regular security audits to identify and address vulnerabilities promptly. In the event of an incident, we are committed to notifying affected users immediately and taking swift action to minimise harm.

There are also a few simple steps you can take to protect your own data. Use a strong password, keep two-factor authentication enabled, sign out after using a shared device, and avoid clicking on suspicious links. bongo7 bongo7 will never ask for your password or PIN via email or SMS — if you receive such a message, contact support immediately.

Privacy Policy Summary
Data SalesNever
Encryption256-bit SSL
Transaction Record Retention5 Years
KYC Documents5 Years
At the Time of a Data RequestWithin 30 days
Marketing CommunicationsConsent-Based
Cookie ControlsFrom the browser
Last UpdatedJanuary 2026
Privacy-related questions?

Ask us directly via 24/7 Bengali live chat or send us an email.
support@bongo7.click

Safe & Trusted

Your Data Is in Safe Hands — Join bongo7

Register on bongo7 today — secured with internationally recognised safety standards — and bet with complete peace of mind.

Registration is free. 18+ only.

Data is never sold 256-bit Encryption Full Service in Bangla

Privacy & Betting FAQs

The questions users ask most frequently.

bongo7Using the responsible betting tools on bongo7 is straightforward. To set a deposit limit, go to the "Responsible Gaming" section in your account settings and choose a daily, weekly, or monthly cap. Once set, you simply won't be able to deposit beyond that amount — it works automatically, so there's nothing to keep track of manually. If you'd like a cooling-off period, just let the support team know — you can choose any duration from 24 hours up to 1 year, during which you won't be able to log in. Self-exclusion is a longer-term option, covering 6 months or more, and once activated it cannot be lifted before the set period ends. If you feel you're spending too much time or money on betting, use these tools early — the support team is fully available to help you through the process.

bongo7At bongo7, the settlement of bets on cancelled or incomplete matches depends on the type of event. In cricket, if a match is completely abandoned due to rain, all pre-match bets are generally voided and stakes are refunded. However, if enough overs are bowled and a result is determined via the DLS method, bets are settled based on that revised result. For example, in a 50-over match where an over/under bet was placed and the target is revised by DLS after 35 overs, settlement will be based on the DLS target. In football, if a match is cancelled before half-time, bets are generally voided. For live bets, any market whose outcome has already been determined will stand. Contact support for settlement details on specific events.
Responsible Betting & Data Protection — Our Two Core Commitments

Bongo7 is committed to your privacy and security. Betting is for entertainment — not a solution to financial problems. Our Responsible Gaming Visit the page. 18+ only.

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